Financial Policy

Thank you for choosing Five Forks Dental Care, Inc.! Our primary mission is to deliver the best and most comprehensive care available. It is important to us that the quality of our business services matches the quality of our dental care. We want the handling of your account, from the start, to be perceived as an extension of the dental care we provide you and your family. We believe the best way to save our patients money is to do our best job the first time.

All appointments are exclusively reserved:

Unlike most offices where a patient is scheduled for one filling at a time, we recognize that your time is valuable. The more that we can get done in one visit the less time you will miss from work and family. We are happy to offer long appointments and dedicate our time exclusively for you. Subsequently, we require a two day notice for any change in scheduling for short visits and a one-week notice for larger, more comprehensive treatment plans. We reserve the right to charge a fee of $75 per hour of reserved treatment time with our doctors for any changes in scheduling without a sufficient notice. All appointments are to be handled by our front office team during our regular business hours.

Patient's role:

As with any partnership, both parties have a role to play. Our role is to provide you with the best quality service and most comprehensive care available. In turn, your role is making sure you show up for the appointments that you schedule and pay for your treatment at the time services are rendered. Our team will work with you to determine financial arrangements that make sense for both of us. With an agreement made, our joint follow-through will result in a win for everyone.

Regarding Insurance:

Our insurance experts work with you to maximize your insurance benefits. We file insurance claims and accept assignment of insurance benefits. So that we may file your insurance claims correctly, we ask all patients to complete our Information and Insurance Form before seeing the doctor as that ensures our office of obtaining the correct information to better serve you in regards to your benefits. Patients are ultimately responsible for the agreed upon fee regardless of insurance benefits. No insurance? No problem! Check out our In-Office Savings Plan

Payment Options:

An important part of our mission is making the cost of optimal care as easy and manageable as possible for our patients by offering several payment options:

Cash, Check, Visa, MasterCard, Discover Card or American Express, or a selected payment plan.

Plans from Care Credit, Lending Club, Citi Financial, GE Financial or one of our other major financing companies will allow you to pay over time with little or no interest. Convenient, low monthly payment plans are also available with no annual fees or pre-payment penalties on most plans. Excellent credit is not necessary for approval.

• Five Forks Dental Care is the perfect place if you expect perfection in your smile!!!!!! I have been a patient here for 2 years now and it has been the most positive experience. The atmosphere is calming and enjoyable (even though it's an nerve wrecking process getting dental work done). They made sure I was warm (offered me a warm neck wrap and blanket) which I of course accepted. The entire staff is kind and really care about my comfort! One of the staff members even strolled my baby around to keep her calm while I was getting my dental work done. I am finally proud to smile in pictures and I am no longer self conscious about my teeth all thanks to the comfort and perfectionism of Five Forks Dental Care and staff!!!! I have never had such a detailed dentist before and it's exactly what I needed and wanted!!!! I wanted someone that cares about my teeth as much as I do and that's exactly what this office did!! I will never ever see any other dentist!!!!!
  Mandalena Alvarez
  
• I called hoping for a last minute appointment and Savannah got me worked with no problem. The entire visit better then I expected. The whole staff was helpful and offered solutions to dental needs I’d been living with for many years. I will definitely be back for future needs. Thank you Savannah!
  Upstate Electrical Solutions
  
• Everyone was so nice and worked with my dental fears.
  Braelynn Mace
  
• Great staff, friendly and knowledgeable. They always answer my questions. Review procedures and coverage, so you know your cost beforehand.
  Shannon Marsinelli
  
• Great dental office. Wonderful experience! Thank you, Cheryl Brown
  Cathy Mobley