Financial Policy

Thank you for choosing Five Forks Dental Care, Inc.! Our primary mission is to deliver the best and most comprehensive care available. It is important to us that the quality of our business services matches the quality of our dental care. We want the handling of your account, from the start, to be perceived as an extension of the dental care we provide you and your family. We believe the best way to save our patients money is to do our best job the first time.

All appointments are exclusively reserved:

Unlike most offices where a patient is scheduled for one filling at a time, we recognize that your time is valuable. The more that we can get done in one visit the less time you will miss from work and family. We are happy to offer long appointments and dedicate our time exclusively for you. Subsequently, we require a two day notice for any change in scheduling for short visits and a one-week notice for larger, more comprehensive treatment plans. We reserve the right to charge a fee of $75 per hour of reserved treatment time with our doctors for any changes in scheduling without a sufficient notice. All appointments are to be handled by our front office team during our regular business hours.

Patient's role:

As with any partnership, both parties have a role to play. Our role is to provide you with the best quality service and most comprehensive care available. In turn, your role is making sure you show up for the appointments that you schedule and pay for your treatment at the time services are rendered. Our team will work with you to determine financial arrangements that make sense for both of us. With an agreement made, our joint follow-through will result in a win for everyone.

Regarding Insurance:

Our insurance experts work with you to maximize your insurance benefits. We file insurance claims and accept assignment of insurance benefits. So that we may file your insurance claims correctly, we ask all patients to complete our Information and Insurance Form before seeing the doctor as that ensures our office of obtaining the correct information to better serve you in regards to your benefits. Patients are ultimately responsible for the agreed upon fee regardless of insurance benefits. No insurance? No problem! Check out our In-Office Savings Plan

Payment Options:

An important part of our mission is making the cost of optimal care as easy and manageable as possible for our patients by offering several payment options:

Cash, Check, Visa, MasterCard, Discover Card or American Express, or a selected payment plan.

Plans from Care Credit, Lending Club, Citi Financial, GE Financial or one of our other major financing companies will allow you to pay over time with little or no interest. Convenient, low monthly payment plans are also available with no annual fees or pre-payment penalties on most plans. Excellent credit is not necessary for approval.

• Five stars!! Excited for my next visit!!
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• They are awesome!! I really loved them. They are friendly and caring!! The staffs are very sweet and helpful !! I will bring my whole family here.
  Tania Shahriar
  
• I got my teeth cleaned on Monday and they took amazing care of me! Shout out to Laura, my fave dental hygienist! All the ladies were spectacular and so sweet. Dr Hapney is so thorough and makes sure you’re fully involved in your dental treatment. LOVE LOVE LOVE, highly recommend. Whoever thought to combine the calming atmosphere of a spa with a dental office is genius.
  Gaby Austin
  
• Cant even begin to say enough great things! Highly recommend!
  Jason Blasenak
  
• The best dental experience I have EVER had! Cheryl was the sweetest and so informative! There wasn't a single thing that they didn't explain or make sure I was ok with. All the employees were so nice and they give you a breakdown of everything the whole way. The office is beautiful and you can't beat the luxurious hand treatment! First visit and I cant believe I can say I'm actually excited to go to the dentist!
  Lizette Delgado