Financial Policy

Thank you for choosing Five Forks Dental Care, Inc.! Our primary mission is to deliver the best and most comprehensive care available. It is important to us that the quality of our business services matches the quality of our dental care. We want the handling of your account, from the start, to be perceived as an extension of the dental care we provide you and your family. We believe the best way to save our patients money is to do our best job the first time.

All appointments are exclusively reserved:

Unlike most offices where a patient is scheduled for one filling at a time, we recognize that your time is valuable. The more that we can get done in one visit the less time you will miss from work and family. We are happy to offer long appointments and dedicate our time exclusively for you. Subsequently, we require a two day notice for any change in scheduling for short visits and a one-week notice for larger, more comprehensive treatment plans. We reserve the right to charge a fee of $75 per hour of reserved treatment time with our doctors for any changes in scheduling without a sufficient notice. All appointments are to be handled by our front office team during our regular business hours.

Patient's role:

As with any partnership, both parties have a role to play. Our role is to provide you with the best quality service and most comprehensive care available. In turn, your role is making sure you show up for the appointments that you schedule and pay for your treatment at the time services are rendered. Our team will work with you to determine financial arrangements that make sense for both of us. With an agreement made, our joint follow-through will result in a win for everyone.

Regarding Insurance:

Our insurance experts work with you to maximize your insurance benefits. We file insurance claims and accept assignment of insurance benefits. So that we may file your insurance claims correctly, we ask all patients to complete our Information and Insurance Form before seeing the doctor as that ensures our office of obtaining the correct information to better serve you in regards to your benefits. Patients are ultimately responsible for the agreed upon fee regardless of insurance benefits. No insurance? No problem! Check out our In-Office Savings Plan

Payment Options:

An important part of our mission is making the cost of optimal care as easy and manageable as possible for our patients by offering several payment options:

Cash, Check, Visa, MasterCard, Discover Card or American Express, or a selected payment plan.

Plans from Care Credit, Lending Club, Citi Financial, GE Financial or one of our other major financing companies will allow you to pay over time with little or no interest. Convenient, low monthly payment plans are also available with no annual fees or pre-payment penalties on most plans. Excellent credit is not necessary for approval.

• Best Dental office in Greenville!!!
  Jackson Richard
  
• If there were a six star option I would have rated Five Forks Dental at the highest echelon without hesitation. I would rarely be the person to go out of my way to review a service I received however, I feel compelled to share my experience with the countless others that fear the dentist. I would dread the very inkling of a visit to the dentist, the awkwardness of someone in your mouth, the impatient waiting rooms filled with angst and a heavy silence lingering between one worried patient to another. Upon a tremendous recommendation I have found the apex of service. The warm and homey atmosphere from entrance to exit is unlike any dental office I have ever known or experienced. Chandler my dental assistant ushered me through every step of my tooth removal and with a feeling less like professional to patient and more like friend to friend, which is so difficult to accomplish in a setting such as this. Dr. Hapney who performed the extraction was so intelligent and skilled at what she was doing I hardly noticed she was pulling out a molar. Dr. King performed my follow up with perfect feedback and advice for future care. Honestly everyone was so knowledgeable and attentive I know I've found a practice for life and I for the very first time, am actually look forward to my next trip to the dentist. Bravo Ladies!
  Jonathon R. Willis
  
• Great first time experience. Really informative and overall nice group of people who really put the effort in to help you have a great smile.
  Breanna Garner
  
• If you’re looking for an exceptional dentist with a top notch staff this is the place for you. Dr. Hapney and Chandler give great attention detail and customer service! Also Shawna the esthetician is amazing with a variety of spa services!
  John-Michael Batchelor
  
• I highly recommend Five Forks Dental. The atmosphere is very comforting and the staff members are exceptional. Mrs. Treva has done a fantastic job not only creating a great plan of action, but also carrying out the work itself. This is the best experience I’ve has thus far.
  Jay Brown