Financial Policy

Thank you for choosing Five Forks Dental Care, Inc.! Our primary mission is to deliver the best and most comprehensive care available. It is important to us that the quality of our business services matches the quality of our dental care. We want the handling of your account, from the start, to be perceived as an extension of the dental care we provide you and your family. We believe the best way to save our patients money is to do our best job the first time.

All appointments are exclusively reserved:

Unlike most offices where a patient is scheduled for one filling at a time, we recognize that your time is valuable. The more that we can get done in one visit the less time you will miss from work and family. We are happy to offer long appointments and dedicate our time exclusively for you. Subsequently, we require a two day notice for any change in scheduling for short visits and a one-week notice for larger, more comprehensive treatment plans. We reserve the right to charge a fee of $75 per hour of reserved treatment time with our doctors for any changes in scheduling without a sufficient notice. All appointments are to be handled by our front office team during our regular business hours.

Patient's role:

As with any partnership, both parties have a role to play. Our role is to provide you with the best quality service and most comprehensive care available. In turn, your role is making sure you show up for the appointments that you schedule and pay for your treatment at the time services are rendered. Our team will work with you to determine financial arrangements that make sense for both of us. With an agreement made, our joint follow-through will result in a win for everyone.

Regarding Insurance:

Our insurance experts work with you to maximize your insurance benefits. We file insurance claims and accept assignment of insurance benefits. So that we may file your insurance claims correctly, we ask all patients to complete our Information and Insurance Form before seeing the doctor as that ensures our office of obtaining the correct information to better serve you in regards to your benefits. Patients are ultimately responsible for the agreed upon fee regardless of insurance benefits. No insurance? No problem! Check out our In-Office Savings Plan

Payment Options:

An important part of our mission is making the cost of optimal care as easy and manageable as possible for our patients by offering several payment options:

Cash, Check, Visa, MasterCard, Discover Card or American Express, or a selected payment plan.

Plans from Care Credit, Lending Club, Citi Financial, GE Financial or one of our other major financing companies will allow you to pay over time with little or no interest. Convenient, low monthly payment plans are also available with no annual fees or pre-payment penalties on most plans. Excellent credit is not necessary for approval.

• I had fillings and whitening work done on my teeth done by Dr Hapney and assistant Abi Hall and had great results. They went out of their way to make me feel comfortable and did a thorough job cleaning and checking all of my teeth.They also offer Spa and Cool Sculpting services.I would definitely recommend Five Forks Dental.
  Elizabeth Payton
  
• Cheryl Brown was the dental hygienist for my 3 year olds first dentist appointment. She was amazing and walked him through every step allowing him to play with tools. I can not say enough good things about this entire office. They work with you and treat you like their number one priority.
  WhitneyLane DeWitt
  
• Being a denture wearer for quite a few years, this is the first set that truly is custom fit. I have been wearing this new set over a month and the look and feel is amazing! The time taken for setting and adjusting the teeth was very involved. The result of the custom set Dr. Hapney created, the time taken and the comfort is unbelievable. This is the closest to my own teeth I have ever experienced. Now I put them in in the morning and they are not removed until bed time. Thank you to all who made this happen. I am one very happy patient.
  Jan Slough
  
• Everyone was so nice and worked with my dental fears.
  Braelynn Mace
  
• Five Forks dentistry did a full mouth restoration on me in 2016. I have been in the dentistry business for 30 yrs. After researching the area upon moving here I was fortunate to find Dr Hapney she has an excellent caring staff and Dr Hapney stays updated on all the new procedures and materials. I now have the most beautiful teeth and couldn't be happier. Thank you so much to Dr Hapney and her staff.
  Kathy Nortman