Financial Policy

Thank you for choosing Five Forks Dental Care, Inc.! Our primary mission is to deliver the best and most comprehensive care available. It is important to us that the quality of our business services matches the quality of our dental care. We want the handling of your account, from the start, to be perceived as an extension of the dental care we provide you and your family. We believe the best way to save our patients money is to do our best job the first time.

All appointments are exclusively reserved:

Unlike most offices where a patient is scheduled for one filling at a time, we recognize that your time is valuable. The more that we can get done in one visit the less time you will miss from work and family. We are happy to offer long appointments and dedicate our time exclusively for you. Subsequently, we require a two day notice for any change in scheduling for short visits and a one-week notice for larger, more comprehensive treatment plans. We reserve the right to charge a fee of $75 per hour of reserved treatment time with our doctors for any changes in scheduling without a sufficient notice. All appointments are to be handled by our front office team during our regular business hours.

Patient's role:

As with any partnership, both parties have a role to play. Our role is to provide you with the best quality service and most comprehensive care available. In turn, your role is making sure you show up for the appointments that you schedule and pay for your treatment at the time services are rendered. Our team will work with you to determine financial arrangements that make sense for both of us. With an agreement made, our joint follow-through will result in a win for everyone.

Regarding Insurance:

Our insurance experts work with you to maximize your insurance benefits. We file insurance claims and accept assignment of insurance benefits. So that we may file your insurance claims correctly, we ask all patients to complete our Information and Insurance Form before seeing the doctor as that ensures our office of obtaining the correct information to better serve you in regards to your benefits. Patients are ultimately responsible for the agreed upon fee regardless of insurance benefits. No insurance? No problem! Check out our In-Office Savings Plan

Payment Options:

An important part of our mission is making the cost of optimal care as easy and manageable as possible for our patients by offering several payment options:

Cash, Check, Visa, MasterCard, Discover Card or American Express, or a selected payment plan.

Plans from Care Credit, Lending Club, Citi Financial, GE Financial or one of our other major financing companies will allow you to pay over time with little or no interest. Convenient, low monthly payment plans are also available with no annual fees or pre-payment penalties on most plans. Excellent credit is not necessary for approval.

• Everyone is so nice. Put my dental fears at ease. Beautiful off and wonderful staff. I even got a gift just for coming!
  Braelynn M.
  
• Treva is a must see and very friendly. My cleaning went well Thanks.
  Trez Lomax
  
• The service is really great here! All of the staff are friendly, knowledgeable and professional. Besides having a state of the art office, up-to-date technology, and a variety of spa services, their flexible scheduling is another unique aspect of Five Forks Dental Care. To date, they are the only dental office (of which I am aware) that schedules Saturday appointment!!!! This is a big deal for me since I am a UPS driver and typically work well past their daily closing hours during the Monday-Friday work week. Before, I would have to schedule a day off just to make my dental appointments, or go in before work. The latter really would stress me out because I didn't want to be late for work, which did happen when I was at another office. The Saturday appointments are consistent, convenient, and care-free (i.e., stress-free--just sticking with the 'c' alliteration here...lol). Please keep up the good work, and as Arnold S would say: "I'll be back!"
  Shawn Hunte
  
• I love these people
  kinley st pierre
  
• Every experience I have here is always pleasant. The staff is welcoming, patient, and informative. The office feels more like a spa than medical office. Paraffin hand treatment while your teeth are getting polished? YES PLEASE!! Laura mad me feel like it had only been a couple of weeks since we'd seen each other when it had actually been over 6 months. I highly recommend going to visit all these smiling faces to get your best smiling face!
  Sheri Davenport